Manage sales and customers · 4 min read

Read account analytics

Use account analytics to understand the overall shape of your sales and customer activity.

Analytics should help you decide what to do next, not make you feel like you need to stare at charts all day. Start with the broad account view, then drill into products only when something changes or deserves attention.

A quiet account is not a problem; it just means the chart will be more useful after traffic starts. Once you launch, this page helps you notice growth, refunds, and product momentum.

Before you start

  • Analytics become more useful after checkout activity begins.

Read the big picture

  1. 01

    Start with the account-level numbers

    Look at revenue, orders, customers, refunds, and delivery volume before you drill into one product. These numbers tell you whether anything needs a closer look.

    Cropped screenshot of account analytics summary tiles.
  2. 02

    Use charts to spot trends

    Charts help you see whether growth, refunds, or checkout activity changed over time. That is much better than reacting to a single order in isolation.

    Cropped screenshot of an account analytics chart.
  3. 03

    Drill into products when something moves

    If account revenue rises or drops, open product analytics for the products most likely driving the change. The goal is to find the story behind the movement.

Good to know

  • Account analytics are for broad direction. Product analytics are for product-specific diagnosis.